Connected to your systems
Works with the helpdesk, order system and customer base you already have. The chatbot reads and writes directly in the tools your team uses.
SUPPORT AGENT
Customer service that answers, resolves and learns around the clock.
A support agent that handles enquiries, looks things up in your systems and resolves cases directly in the tools your team already uses. Available 24/7, tuned to your brand, and live within days, not months.
Book a demo →Answers are generated by AI and may contain mistakes
Bot
Hi!
I'm your AI assistant. Ask me about products, orders or returns.
- Return policy?
- Track my order
- Delivery time?
I need to swap my jacket for a size M.
Bot
I found your order. I've created a return label and sent size M to your address. It will arrive within 2–3 business days.
Ask me a question…
We wanted an AI solution that truly lifts the customer experience. With the chatbot and shopping assistant from Nuto we got exactly that, and the feedback from both customers and our customer service team has been overwhelmingly positive.
Anna Svärd
E-commerce Manager, Lampehuset
WHAT YOU GET
Built for the entire customer journey.
Available around the clock
Handles enquiries at night, on weekends and through peak season. Cases that need a human are passed on with full context.
Tuned to your brand
Tone of voice, visual identity and responses are set up so the chatbot feels like part of your brand. Adjust it any time from the dashboard.
Live in days, not months
We do the whole setup together. Most customers go live within a week, followed by continuous improvement.
INTEGRATIONS
Connected directly to your existing systems.
The system is built to integrate directly with your existing systems, so the AI agent can work with up-to-date data and take action in real time. With access to customer data, order status, returns and support history, it works as a full member of your support team.
BUILT FOR YOUR STACK
One AI agent across the entire support flow.
The same AI agent that helps customers directly on your website also assists the support team in the helpdesk. Order data, customer history and actions come together in one workflow, so the team can respond faster, automate repetitive enquiries and take action without jumping between systems.
FAQ
Frequently asked questions.
How long does implementation take?
Most projects go live within a week. We do the work of connecting your systems and training the chatbot; you contribute access and feedback on tone of voice.
Which languages are supported?
Norwegian, Swedish, Danish and English are built in. Other languages are possible — we adapt per customer based on where you meet your customers.
What happens when the chatbot can't answer?
The case is automatically escalated to support with full context: history, order number, what has been tried. Nothing is lost and the customer never has to repeat themselves.
How do you handle GDPR and data security?
All data is processed within the EEA, with role and access management per project. We delete or anonymise in line with your policies, and sign a DPA before we start.
Can we see what the chatbot answers before it goes live?
Yes. We test it against a sample of real enquiries together, and you approve tone of voice and coverage before the first customer meets the solution.
What does it cost?
The price depends on volume and integrations. We give you a concrete estimate after a 30-minute conversation about your use case, with no obligation.
See what our products can do for your store.
Book a demo. We'll show you how the products can lift your online store.
Book a demo →